Hey guys! Ever wondered how to forward your calls to another number? Maybe you're going on vacation, or you've got a second phone you want to use. Whatever the reason, call diverting, or call forwarding, is a super handy feature. In this guide, we'll walk you through exactly how to divert calls on your phone, making sure you never miss an important call again. Let's dive in!

Understanding Call Divert

Before we get into the nitty-gritty of setting up call divert, let's quickly understand what it is and why you might need it. Call divert, also known as call forwarding, is a feature that allows you to automatically forward incoming calls from your phone number to another phone number. This can be incredibly useful in various situations. For instance, if you're traveling abroad and don't want to use your primary SIM card, you can forward calls to a local number. Or, if you have a business and want to ensure that someone is always available to answer calls, you can forward calls to a colleague's phone. The beauty of call divert is its flexibility; you can set it up to forward all calls, only when your phone is busy, when you don't answer, or when your phone is unreachable.

Call diverting is not just a convenience; it's a powerful tool for managing your communications effectively. Imagine you're running a small business. You might have a dedicated office phone, but what happens when you're out meeting clients? By setting up call divert, you can ensure that all calls to your office number are automatically forwarded to your mobile, so you never miss a potential business opportunity. This seamless transition helps maintain a professional image and ensures that your customers can always reach you. Moreover, call diverting can be a lifesaver in emergency situations. If your phone battery is about to die or you're in an area with poor network coverage, forwarding calls to a friend or family member can ensure that you're still reachable in case of an emergency. Setting up call divert is generally straightforward, but the exact steps can vary depending on your phone and mobile carrier. So, let's move on to the specifics of how to set it up on your device.

Methods to Divert Calls

Okay, so now that we know why call diverting is awesome, let’s get into the different ways you can set it up. There are a few main methods, and the one you use might depend on your phone and your mobile carrier. Generally, you can divert calls using your phone's settings, or by using special codes provided by your carrier.

Using Phone Settings

Most smartphones come with a built-in call diverting feature in the settings. Here’s how you can usually find it:

1. Open Your Phone App: Start by opening the phone app on your smartphone, the same one you use to make calls.
2. Go to Settings: Look for three dots (usually in the top right corner) or a settings icon. Tap on it to open the settings menu.
3. Find Call Forwarding: Scroll through the settings until you find an option like "Call Forwarding" or "Call Divert." It might be under a section like "Calling Accounts" or "Supplementary Services."
4. Set Up Forwarding: Tap on "Call Forwarding," and you'll see options for different scenarios:
   • Forward All Calls: This forwards every call you receive to the specified number.
   • Forward When Busy: This only forwards calls when you're already on another call.
   • Forward When Unanswered: This forwards calls if you don't answer after a certain number of rings.
   • Forward When Unreachable: This forwards calls when your phone is off or has no signal.
5. Enter the Number: Enter the phone number you want to forward your calls to, and enable the feature.

Using your phone’s settings is generally the easiest way to set up call diverting because it provides a user-friendly interface. However, the exact steps might vary slightly depending on your phone’s manufacturer and the version of the operating system it’s running. For example, on some Samsung phones, you might find the call forwarding options under “Supplementary Services” in the call settings. On iPhones, the process is similar but the wording might be slightly different. The key is to explore the call settings menu until you find the call forwarding options. Once you’ve located the settings, you can easily customize when and how your calls are forwarded. This is particularly useful if you only want to forward calls under certain conditions, such as when you’re busy or unable to answer. Furthermore, using the phone settings allows you to quickly enable or disable call forwarding as needed, giving you full control over your call management. So, take a few minutes to explore your phone’s settings – it’s a straightforward way to ensure you never miss an important call.

Using Carrier Codes

Another method to divert calls is by using special codes provided by your mobile carrier. These codes are typically a combination of asterisks (*), numbers, and hashes (#). Here are some common codes:

• Forward All Calls: *21*[Phone Number]# (e.g., *21*1234567890#)
• Forward When Busy: *67*[Phone Number]#
• Forward When Unanswered: *61*[Phone Number]#
• Forward When Unreachable: *62*[Phone Number]#

To use these codes:

1. Open Your Phone App: Just like before, open the phone app.
2. Enter the Code: Type in the appropriate code with the phone number you want to forward to.
3. Call the Code: Press the call button as if you're making a normal phone call.
4. Confirmation: You should receive a confirmation message or hear a tone indicating that call diverting has been activated.

Using carrier codes to set up call diverting is a more technical approach compared to using your phone’s settings, but it can be equally effective. The advantage of using these codes is that they are universal and generally work across different types of phones, including older models that may not have the built-in call forwarding options in their settings. However, it’s important to note that the specific codes may vary depending on your mobile carrier. Therefore, it’s always a good idea to check with your carrier to confirm the correct codes for call diverting. To deactivate call diverting using carrier codes, you typically use a similar code but with a different prefix. For example, to cancel all call forwarding, you might use the code #21#. Again, this can vary, so checking with your carrier is crucial.

One important consideration when using carrier codes is that you need to enter the codes correctly, including all the asterisks, numbers, and the hash symbol. Even a small mistake can prevent the call diverting from being set up properly. Also, remember to test the call forwarding after you’ve set it up to ensure that it’s working as expected. You can do this by calling your own number from another phone to see if the call is being forwarded to the correct number. Using carrier codes can be a quick and efficient way to manage your call forwarding, especially if you’re familiar with the codes and confident in entering them correctly. Just make sure to verify the codes with your carrier to avoid any issues.

Deactivating Call Divert

When you no longer need call diverting, it’s important to deactivate it to ensure that calls ring on your phone as usual. The process for deactivating call divert is similar to activating it, but with different codes or settings.

Using Phone Settings

1. Go to Call Forwarding Settings: Navigate back to the call forwarding settings in your phone app.
2. Disable Forwarding: Simply turn off the call forwarding options that you previously enabled. For example, if you had "Forward All Calls" turned on, toggle it off.
3. Save Changes: The changes should be saved automatically, and call diverting will be deactivated.

Using Carrier Codes

To deactivate call diverting using carrier codes, you’ll use a different set of codes. Here are some common deactivation codes:

• Deactivate All Call Forwarding: #21#
• Deactivate Forward When Busy: #67#
• Deactivate Forward When Unanswered: #61#
• Deactivate Forward When Unreachable: #62#

To use these codes:

1. Open Your Phone App: Open the phone app on your device.
2. Enter the Deactivation Code: Type in the appropriate code to deactivate the specific type of call forwarding.
3. Call the Code: Press the call button.
4. Confirmation: You should receive a confirmation message or hear a tone indicating that call diverting has been deactivated.

Deactivating call divert is just as important as activating it, as leaving it on when it’s no longer needed can cause you to miss important calls or direct them to the wrong number. Using your phone’s settings to deactivate call diverting is generally the most straightforward method, as it provides a clear and user-friendly interface. Simply navigate back to the call forwarding settings and toggle off the options you had previously enabled. This ensures that all incoming calls will ring on your phone as usual. However, if you initially used carrier codes to set up call diverting, you’ll need to use the corresponding deactivation codes to turn it off. Again, it’s crucial to verify these codes with your mobile carrier to ensure you’re using the correct ones.

When deactivating call diverting, it’s a good practice to test it by calling your own number from another phone to confirm that the calls are now ringing on your device. This simple step can prevent any unexpected issues and ensure that you’re receiving all your calls. Remember, the specific deactivation codes may vary depending on your carrier, so always double-check to avoid any confusion. By following these steps, you can easily deactivate call diverting and regain full control over your incoming calls.

Troubleshooting Common Issues

Sometimes, things don’t go as planned. Here are a few common issues you might encounter when trying to divert calls, and how to troubleshoot them.

• Call Diverting Not Working:
  • Check the Number: Make sure you’ve entered the correct phone number you want to forward calls to.
  • Verify Codes: Ensure you’re using the correct carrier codes. Contact your mobile carrier to confirm.
  • Restart Your Phone: Sometimes, a simple restart can fix technical glitches.
• Unable to Deactivate Call Diverting:
  • Use the Correct Deactivation Code: Make sure you’re using the correct code to deactivate the specific type of call forwarding.
  • Check with Your Carrier: Contact your carrier to ensure there aren’t any account-specific issues.
• Calls Still Ringing on Your Phone After Diverting:
  • Check Divert Settings: Double-check your call forwarding settings to ensure that call diverting is properly enabled.
  • Test with Another Phone: Use another phone to call your number and verify if the calls are being forwarded.

Troubleshooting call diverting issues can sometimes be frustrating, but with a systematic approach, you can usually resolve the problem. One of the most common issues is entering the wrong phone number when setting up call forwarding. Always double-check the number to ensure it’s correct and includes the country code if necessary. Another frequent problem is using incorrect carrier codes. As mentioned earlier, the specific codes can vary depending on your mobile carrier, so it’s essential to verify them with your provider. If you’re experiencing issues with deactivating call diverting, make sure you’re using the correct deactivation code for the specific type of call forwarding you had enabled. For example, if you had enabled “Forward All Calls,” you need to use the deactivation code for that specific setting. Sometimes, technical glitches can interfere with call diverting. In such cases, a simple restart of your phone can often resolve the issue. Restarting your phone clears the temporary files and processes that might be causing the problem, allowing the call diverting feature to function correctly.

If you’ve tried all the troubleshooting steps and are still experiencing issues, it’s best to contact your mobile carrier’s customer support. They can provide you with personalized assistance and help you identify any account-specific problems that might be affecting call diverting. Remember to provide them with as much information as possible about the issue, including the steps you’ve already taken to troubleshoot it. By following these troubleshooting tips, you can usually resolve common call diverting issues and ensure that your calls are being forwarded or deactivated as expected.

Conclusion

So there you have it! Call diverting is a fantastic way to stay connected and manage your calls efficiently. Whether you're using your phone's settings or carrier codes, you can easily forward your calls to another number. Just remember to deactivate it when you no longer need it to avoid any confusion. Happy calling!